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Privacy Notice

Leeds City Council (LCC) is the Data Controller of the information you provide when making a booking via Leeds Ticket Hub using Tessitura Network, LCC’s Ticketing and Customer Relationship Management system. Your details will be held in accordance with UK Data Protection Legislation, and, excepting if required by law, will not be shared with any third parties apart from LCC’s partner organisation Tessitura Network.

The information you provide when booking will only be used to administer your booking and to provide you with service information relevant to your booking (and to provide you with information on other Leeds City Council related activities and events, should you choose to receive this information). Information relating to your booking will be held for three years on our system.

Where you have consented to receive further information from LCC about related events from Leeds Ticket Hub, LCC will use your personal data (email address, and where you have consented to your telephone number) to contact you directly about the cultural events we programme or promote in ways that you find relevant, timely and respectful.

The personal data you provide will be retained by LCC until you opt-out. You can opt-out of emails at any time by clicking the ‘unsubscribe’ button on the emails you receive. You can contact us at:

By post: Leeds Ticket Hub, The Carriageworks Theatre, 3 Millennium Square, Leeds LS2 3AD
By email: tickets@leeds.gov.uk
By phone: 0113 376 0318

Find out more details of your rights under UK Data Protection Legislation, including details of the Council’s Data Protection Officer, your rights as a Data Subject, and your right to complain to the Information Commissioner’s Office on Leeds City Council’s website.

Changes to this privacy notice:

We keep our privacy notice under regular review. This privacy notice was last updated in May 2022.