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Privacy Notice

The Council is the Data Controller of the information you provide when making a booking to attend a council event using Spektrix Ltd, the council’s events management system. Your details will be held in accordance with the Data Protection Act 2018, and, excepting if required by law, will not be shared with any third parties apart from the Council’s partner organisations, Spektrix Ltd, who are contracted to provide the ticketing and customer relationship management software. The council will collect and process this information under a contractual arrangement.

The information you provide when booking will only be used in order to administer your booking and to provide you with service information relevant to your booking (and to provide you with information on other Leeds City Council related activities and events, should you opt to receive this).

Where you have consented to receive further information from Leeds City Council about related events from the Arts events and venues service, Leeds City Council will use your personal data (email address) to contact you directly about the cultural events we programme or promote in ways that you find relevant, timely and respectful.

The personal data you provide will be retained by the council until you opt-out. You can opt-out of emails at any time by clicking the ‘unsubscribe’ button on emails sent. You can also object to any processing of your personal information that we carry out for our legitimate organisational interests by contacting us:

By Post: Leeds City Centre Box Office, Leeds Town Hall, The Headrow, Leeds LS1 3AD
By email
By phone: 0113 376 0318

Find out more details of your rights under Data Protection Act 2018, including details of the Council’s Data Protection Officer, your rights as a Data Subject, and your right to complain to the Information Commissioner’s Office.


Coronavirus (COVID-19) Visiting Council premises privacy notice

Who is the data controller for this processing?

Leeds City Council (LCC) is the data controller for the information being processed.

This privacy notice is to make it easier to understand and provide you with more information about how Leeds City Council will share your data, where required, with Public Health England as part of NHS Test and Trace requirement. Leeds City Council is collecting and processing your personal information in response to the NHS Test and Trace. This will assist the council to effectively fulfil our functions to safeguard public safety, in risk of harm or emergency situations and support Public Health England to minimise the transmission of COVID-19. Such information will be limited to what is proportionate and necessary, taking into account the latest guidance issued by the government and health professionals, in order to manage and contain the virus.

All personal information will be processed in accordance with UK Data Protection legislation (GDPR and the UK Data Protection Act 2018).

Whose personal data is being collected and why? 

In order to support NHS Test and Trace to help minimise the transmission of COVID-19 it is necessary to collect your contact details when visiting Leeds City Council premises. This will include your name and a contact address (which can be a telephone number, email address or postal address) and the time and date of your visit to the premises.

Who is processing your data?

Leeds City Council, Public Health England and NHS Test and Trace will only receive your personal data where required to minimise the transmission of COVID-19.

What is the lawful basis for processing your personal data?

This includes but is not limited to the following set out within the GDPR:

• Article 6.1(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

Who will your information be shared with?

We will only share your information with Public Health England and NHS Test and Trace, and only where this is required to assist in containing the spread of COVID-19. We will not share your information with anyone else unless required to do so by law.

How long will my personal data be retained by the council?

The council will only keep your information for a period of 21 days which will start from the date of your visit to one of our council premises, after which it will be securely destroyed.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated in July 2020.