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Accessibility statement

Accessibility statement

Accessibility statement for Leeds City Council

This accessibility statement applies to www.leedstownhall.co.uk

This website is run by Leeds City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is
 

We know some parts of this website are not fully accessible:

  • You can’t change the colour, contrast levels or fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Some of our online booking system can’t be navigated using just a keyboard or screen reader
  • You cannot skip to the main content when using a screen reader
  • You cannot Navigate most of the website using speech recognition software
  • You cannot Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email music@leeds.gov.uk
  • call 0113 378 6600
  • We’ll consider your request and get back to you in seven days

If you cannot view the map on our ‘contact us’ page, call or email us at music@leeds.gov.uk for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: music@leeds.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us www.leedstownhall.co.uk/contact-us/

 

Technical information about this website’s accessibility

Leeds City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

 

The content listed below is non-accessible for the following reasons.

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not possible for users to change colours, contrast levels and fonts

The website’s original design uses custom css to handle styles of content elements throughout the website. To add the possibility of changing colours and contrast levels, the CSS will need to be re-written.

Facility to change the font will be completed by 31 March 2021. 

You can’t zoom in up to 300% without the text spilling off the screen

It’s partially working, in a very few places it’s not working where we have adjusted UI elements to position better by setting manually a min or max width/height of the element. It’s overlapping but not spilling off the screen. Extensive redesign work required to solve it fully.

Date of completion: 31 March 2021. 

You cannot Navigate most of the website using speech recognition software
Originally the website was not built to work with speech recognition software due to not being a requirement at the time of the first development of the site. Extensive UI planning, design and development work required to make it work.

Date of completion: 31 March 2021.

You cannot Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Partially working, in some cases not working where the site is using image banners due to which it loses the path of elements flowing on screen. Extensive redesign work required to solve it fully. Also some work needs to be done by Spektrix on seat selection and checkout process for it.

Date of completion: 31 March 2021. 

Interactive tools and transactions

Our box office payment path is built and hosted through third party software and ‘skinned’ to look like our website. An example of this is the ‘Seating Plan’ and ‘Ticket Delivery Options’ in the Spektrix iFrame System. It’s not possible to use keyboard navigation to select seats on the seating plan and to select your ticket delivery options.


Preparation of this accessibility statement

This statement was prepared on 5 October 2020. It was last reviewed on 5 October 2020.

This website was last tested on 2 October 2020. The test was carried out by Twenty-First Century Media Group using the WAVE Web Accessibility Evaluation Tool (https://wave.webaim.org). The test brought back the following results: nine errors, eleven contrast issues.

The home page was tested on the site. The home page was used to evaluate the issues that face the website.  All additional pages will be tested after the errors, contrast errors and alerts have been corrected.  An example of the report can be found here. https://wave.webaim.org/report#/leedstownhall.co.uk

All errors, colour contrast issues and alerts, will be fixed by our web developer, 21st Century Design by 31 March 2021.

Accessibility statement