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Accessibility Statement

Accessibility statement for Leeds City Council

This accessibility statement applies to leedstownhall.co.uk

This website is run by Leeds City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. 

How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text
  • You cannot skip to the main content when using a screen reader

Feedback and contact information

Please contact us via email or phone if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille.

We’ll consider your request and get back to you in seven days.

If you cannot view the map on our ‘contact us’ page, please contact us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us to register your difficulty.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Leeds City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Interactive tools and transactions

Our box office payment path is built and hosted through third party software and ‘skinned’ to look like our website. We are working with Tickets.com to improve the accessibility of their box office system. We’ll keep this statement updated with the developments.

Disproportionate burden

We don’t have any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Portable Document Formats (PDFs) and documents

Some of our PDFs that are not essential to providing our services were published before 23rd September 2018. We are implementing strategies to ensure that any new PDFs or documents we publish will meet accessibility standards. 

If you have trouble accessing these documents, please contact us.

Maps 

Our website uses online maps. Where there is a map, the information being displayed is provided in an alternative format on the same web page. 

Preparation of this accessibility statement

This statement was prepared on 11 August 2021. It was last reviewed on 11 August 2021.

This website was last tested on 11 August 2021. The test was carried out by Sure Digital Ltd using the WAVE Web Accessibility Evaluation Tool. The test brought back the following results: 0 Errors, 0 Contrast Issues